Unlock Your Potential With Korn Ferry's Proven Competencies

Update 06 Jun 2024

What are Korn Ferry Competencies and why are they important?

Korn Ferry Competencies are a set of behavioral characteristics that have been identified as being essential for success in a variety of roles and industries. These competencies are used by organizations to assess and develop their employees, and they can also be used by individuals to identify their own strengths and weaknesses.

There are 12 Korn Ferry Competencies:

Accountability
Adaptability
Collaboration
Communication
Customer Focus
Decision Making
Drive for Results
Emotional Intelligence
Integrity
Interpersonal Skills
Planning and Organizing
Problem Solving

These competencies are important because they represent the skills and behaviors that are necessary for success in today's workplace. Organizations that use Korn Ferry Competencies to assess and develop their employees are more likely to have a high-performing workforce that is able to meet the challenges of the ever-changing business environment.

Korn Ferry Competencies were developed by the Korn Ferry Hay Group, a global management consulting firm. The competencies are based on research that has been conducted over several decades, and they have been shown to be valid and reliable predictors of job performance.

Korn Ferry Competencies are an essential tool for organizations that want to assess and develop their employees. They can also be used by individuals to identify their own strengths and weaknesses, and to develop a plan for their own career development.

Korn Ferry Competencies

Accountability: Taking ownership of one's actions and results.
Adaptability: Being able to adjust to change and new situations.
Collaboration: Working effectively with others to achieve a common goal.
Communication: Being able to communicate effectively both verbally and in writing.
Customer Focus: Understanding and meeting the needs of customers.

These are just a few of the key aspects of Korn Ferry Competencies. By understanding and developing these competencies, individuals can increase their chances of success in their careers.

Accountability

Accountability is one of the 12 Korn Ferry Competencies, and it is an essential quality for any successful employee. It means taking ownership of one's actions and results, and being willing to accept responsibility for both successes and failures.

Facet 1: Taking Initiative
Accountable employees are proactive and take initiative, rather than waiting to be told what to do. They are always looking for ways to improve their work and take on new challenges.
Facet 2: Meeting Commitments
Accountable employees meet their commitments and deadlines, even when faced with challenges. They are reliable and trustworthy, and their colleagues can count on them to get the job done.
Facet 3: Admitting Mistakes
Accountable employees are not afraid to admit their mistakes. They learn from their errors and take steps to avoid making them again.
Facet 4: Continuous Improvement
Accountable employees are always looking for ways to improve their performance. They are open to feedback and willing to make changes to their work habits.

Accountability is an essential quality for any employee who wants to be successful. By taking ownership of their actions and results, accountable employees can build trust with their colleagues and managers, and achieve their full potential.

Adaptability

Adaptability is one of the 12 Korn Ferry Competencies, and it is an essential quality for any successful employee. In today's rapidly changing business environment, organizations need employees who can adapt to change quickly and easily. Adaptable employees are able to learn new skills, take on new challenges, and work effectively in a variety of situations.

There are a number of factors that contribute to adaptability, including:

Cognitive flexibility: The ability to think outside the box and come up with new solutions to problems.
Emotional resilience: The ability to manage stress and stay positive in the face of change.
Openness to feedback: The willingness to listen to feedback and make changes to one's work habits.
A growth mindset: The belief that one can learn and grow from new experiences.

Adaptable employees are able to use their skills and knowledge to solve problems and achieve their goals, even in the face of change. They are valuable assets to any organization, and they are more likely to be successful in their careers.

Here are a few examples of how adaptability can be applied in the workplace:

An employee who is able to quickly learn new software programs and systems.
A manager who is able to adapt to changes in the market and make necessary adjustments to their business strategy.
A team member who is able to work effectively with a variety of different people.

Adaptability is a key skill for any employee who wants to be successful in today's business environment. By developing their adaptability skills, employees can increase their value to their organizations and achieve their full potential.

Collaboration

Collaboration is one of the 12 Korn Ferry Competencies, and it is an essential quality for any successful employee. In today's business environment, organizations need employees who can work effectively with others to achieve common goals. Collaborative employees are able to build relationships, communicate effectively, and resolve conflict.

There are a number of factors that contribute to collaboration, including:

Communication skills: The ability to communicate effectively both verbally and in writing.
Interpersonal skills: The ability to build relationships and work effectively with a variety of people.
Conflict resolution skills: The ability to resolve conflict and build consensus.
Teamwork skills: The ability to work effectively as part of a team.

Collaborative employees are able to use their skills and knowledge to achieve their goals, even when working with others who have different backgrounds, perspectives, and goals. They are valuable assets to any organization, and they are more likely to be successful in their careers.

Here are a few examples of how collaboration can be applied in the workplace:

A team of engineers working together to design a new product.
A sales team working together to close a deal.
A customer service team working together to resolve a customer issue.

Collaboration is a key skill for any employee who wants to be successful in today's business environment. By developing their collaboration skills, employees can increase their value to their organizations and achieve their full potential.

Communication

Communication is one of the 12 Korn Ferry Competencies, and it is an essential quality for any successful employee. In today's business environment, organizations need employees who can communicate effectively both verbally and in writing. Communication skills are necessary for building relationships, sharing information, and persuading others.

Employees who are able to communicate effectively are more likely to be successful in their careers. They are able to build strong relationships with their colleagues, managers, and customers. They are also able to share their ideas and perspectives clearly and persuasively. Effective communication skills can help employees to advance their careers and achieve their goals.

There are a number of different ways to improve communication skills. One important step is to develop strong listening skills. This means paying attention to what others are saying, both verbally and nonverbally. It also means being able to ask clarifying questions and to summarize what others have said.

Another important step is to develop strong writing skills. This means being able to write clearly and concisely, and to organize your thoughts in a logical way. It also means being able to proofread your work and to make sure that it is free of errors.

By developing strong communication skills, employees can increase their value to their organizations and achieve their full potential.

Customer Focus

Customer Focus is one of the 12 Korn Ferry Competencies, and it is an essential quality for any successful employee. In today's business environment, organizations need employees who are able to understand and meet the needs of customers. Customer-focused employees are able to build relationships, provide excellent service, and resolve customer issues.

Facet 1: Understanding Customer Needs
Customer-focused employees are able to understand the needs of customers, both explicitly and implicitly. They are able to put themselves in the customer's shoes and see the world from their perspective. This understanding allows them to provide tailored products and services that meet the customer's specific needs.
Facet 2: Providing Excellent Service
Customer-focused employees are committed to providing excellent service. They are always willing to go the extra mile to help customers and ensure that they have a positive experience. They are also able to handle difficult customers in a professional and courteous manner.
Facet 3: Resolving Customer Issues
Customer-focused employees are able to resolve customer issues quickly and efficiently. They are able to identify the root cause of the issue and develop a solution that meets the customer's needs. They are also able to communicate the resolution to the customer in a clear and concise manner.
Facet 4: Building Relationships
Customer-focused employees are able to build strong relationships with customers. They are able to establish rapport and trust, and they are always willing to listen to customer feedback. This allows them to develop long-term relationships that benefit both the customer and the organization.

Customer Focus is a key skill for any employee who wants to be successful in today's business environment. By developing their customer focus skills, employees can increase their value to their organizations and achieve their full potential.

Frequently Asked Questions about Korn Ferry Competencies

Korn Ferry Competencies are a set of 12 behavioral characteristics that have been identified as being essential for success in a variety of roles and industries. These competencies are used by organizations to assess and develop their employees, and they can also be used by individuals to identify their own strengths and weaknesses.

Question 1: What are the 12 Korn Ferry Competencies?

The 12 Korn Ferry Competencies are: Accountability, Adaptability, Collaboration, Communication, Customer Focus, Decision Making, Drive for Results, Emotional Intelligence, Integrity, Interpersonal Skills, Planning and Organizing, and Problem Solving.

Question 2: Why are Korn Ferry Competencies important?

Korn Ferry Competencies are important because they represent the skills and behaviors that are necessary for success in today's workplace. Organizations that use Korn Ferry Competencies to assess and develop their employees are more likely to have a high-performing workforce that is able to meet the challenges of the ever-changing business environment.

Question 3: How can I develop my Korn Ferry Competencies?

There are a number of ways to develop your Korn Ferry Competencies. One way is to take a training course or workshop. Another way is to read books and articles about the competencies. You can also ask your manager or a mentor for feedback on your strengths and weaknesses.

Question 4: What are the benefits of developing my Korn Ferry Competencies?

There are a number of benefits to developing your Korn Ferry Competencies. These benefits include: increased job performance, increased career opportunities, and increased earning potential.

Question 5: How can I use Korn Ferry Competencies to find a job?

You can use Korn Ferry Competencies to find a job by highlighting them on your resume and in your cover letter. You can also use them to prepare for job interviews.

Question 6: How can I use Korn Ferry Competencies to develop my career?

You can use Korn Ferry Competencies to develop your career by identifying your strengths and weaknesses, and by developing a plan to improve your skills and knowledge.

Summary of key takeaways or final thought:

Korn Ferry Competencies are an essential tool for organizations and individuals who want to achieve success in today's workplace. By understanding and developing these competencies, you can increase your job performance, increase your career opportunities, and increase your earning potential.

Transition to the next article section:

For more information about Korn Ferry Competencies, please visit the Korn Ferry website.

Conclusion

By understanding and developing Korn Ferry Competencies, individuals can increase their job performance, increase their career opportunities, and increase their earning potential. Organizations that use Korn Ferry Competencies to assess and develop their employees are more likely to have a high-performing workforce that is able to meet the challenges of the ever-changing business environment.

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